Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Trowell & Turner Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Trowell & Turner Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

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I’m glad my car issue occurred near them. It’s hard finding a honest car shop to trust when you’re in desperation. You just got a loyal customer in me. Thank you for the first class service and fair pricing!

, 09/23/2025

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These guys have done a nice job for us. They are mechanics and not techs that just replace things until it is fixed or you are broke. They give good opinions on options, communicate clearly, and have done exactly what they said they would. Dallas needs more shops like this. I recommend them without reservation. Terry, Brandon, and the whole crew are good people.

, 07/12/2025

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Brandon was helpful, respectful, and transparent. Great service—highly recommend!

, 07/09/2025

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