Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Trowell & Turner Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Trowell & Turner Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

Very nice, respectful people. Great communication!

Meghan Buck, 05/23/2025

Terry and Brian are very honest and do phenomenal work over at this shop. I got recommended to them by a friend and I could tell in the first 10 minutes of talking to them about my car that they are good shop, doing honest and clean work. They don't cut corners and keep it very real with you when it comes to costs and how long something will take to fix, and they even offered to give me a ride back home after dropping off my car. I'll be coming here for any future car work.

Kosta, 04/30/2025

Excellent service! After a bad experience at another mechanic (Autoscope) for my classic european car, Terry and Brian communicated with me prolifically and provided me options and fixes that the other mechanic wouldn't. Not only that, the rates are reasonable and they were quick. I think I have found my new mechanic for life. Thank you Trowell & Turner!

Preston Kelly, 04/02/2025

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